Fabric is digitally printed on 95% Cotton/5% Lycra at a weight of 220-260 gsm It will be approximately 60” wide including selvage, but we guarantee 54 inches of useable fabric.
There may be flaws within 2-3 inches of the edge of the selvage however this is not a discountable flaw. Because of the way the fabric is printed it may have some flecks or white dots. Anything that is small and able to be covered by a dime is not refundable. I do my best to catch any flaws (regardless of size) when the fabric comes in AND when I am processing and cutting orders. It is rare that you will get fabric with a flaw that I missed, but I am a human and I can make mistakes, but I will make it right if brought to my attention!
I work out of a studio that is part of my home. We have 2 cats, but they are not allowed in the studio. However I live with the cats and I may inadvertently bring a stray hair or two into the studio. I take precautions to keep it off of the fabric and I keep everything in plastic bags/containers. Even as careful as I am there is the possibility that a stray hair may make it to your home with your package. This will be a rare occurrence, but please take it into consideration when ordering from me.
Please contact me at firstname.lastname@example.org if you have any issues with an order or through facebook in my group www.facebook.com/groups/jadedthreads or send me a personal message to my personal profile.
You may return new, uncut, unwashed fabric within one week of delivery for a full refund less the shipping fees. We will cover the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact me with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping should automatically calculate at check out. The rates are as follows:
1-3 yards ships in a priority envelope.
4-7 yards ships in a medium flat rate box.
8-10 yards ships in a large flat rate box.
Anything over 10 yards is shipped by weight.
These amounts are based on 220-240 gsm fabric. If the fabric weight is more or less these amounts may change slightly. I do my best to ship the most economical way possible.
Canada and International ship by weight and the extra cost will be invoiced separately.
If you pay by Paypal I will only ship to the address on the Paypal account.
Shipping insurance is available for purchase by adding it to your shopping cart. Once your package has been dropped off with the USPS I am no longer in control of what happens with it. I highly recommend you purchase insurance to protect your purchase. $50 of insurance coverage is included with priority shipping, but beyond that is not. I will do what I can to help track down a misplaced package, but ultimately I am not in control and I can't be held liable. International shipping insurance will be invoiced if the amount is higher.